Cancellation Policy

At POPTOYS SDN BHD 202501050684 (1652092­P) we understand that plans can change. If you need to cancel your order, please review the following policy:

1. Cancellation Timeframe
   
   • Orders can be cancelled within 24 hours of purchase for a full refund.
   • After 24 hours, cancellations may not be possible if the order has already been processed or shipped.
2. How to Request a Cancellation
   
   • Contact our customer service team with your order number.
   • We will confirm if your order is eligible for cancellation.
3. Refund Processing
   
   • Approved cancellations will be refunded to your original payment method within 7–14 business days.